Special Events Security Officer - Casino Security

Hard Rock Hotel & Casino Atlantic City; Atlantic City (NJ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision Prescription,

401K with match

Paid Time Off

Holiday Pay

Free Meals

Free Uniforms

Free Parking

Discounts at Hard Rock properties

Job summary

Hard Rock Hotel & Casino Atlantic City is seeking security officers to safeguard guests and team members while delivering friendly, guest-focused service. You will patrol casino and hotel areas, respond to incidents, prepare reports, and assist in emergency response efforts on site.

This role emphasizes excellent customer service, vigilance, and adherence to responsible gaming and alcohol service policies, while upholding the company’s Mission and Values of Communication, Integrity, Fun,

Qualifications

• Provide security coverage to protect patrons and assets.
• Maintain a visible security presence and observe for unusual activity.
• Prepare detailed incident reports clearly and promptly.
• Assist in coordinating and supporting emergency responses.
• Demonstrate commitment to responsible gaming and responsible alcohol service.

Responsibilities

• Ensure proper security for money transfers within casino and hotel areas.
• Assist patrons with inquiries, provide information, directions, and escorting as needed.
• Patrol hotel and casino areas and report suspicious activity.
• Assist in coordinating and resolving emergencies.
• Maintain key control and protect assets.

Skills

Customer service

Incident reporting

Emergency response

Surveillance

Escort duties

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times.

Essential Job Functions

• Ensure that proper security is provided for all transfers of monies within the casino and hotel areas of the complex.
• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions, and escorting them if necessary.
• Prepare detailed incident reports in a clear and precise manner.
• Patrol the hotel and casino areas to establish a security presence and report all unusual situations and/or suspicious persons.
• Assist in the coordination and resolution of emergency situations.
• Assist in maintaining proper key control.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
• Other duties as assigned.

Benefits Include

• Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
• 401K with match
• Paid Time Off
• Holiday Pay
• Free Meals, Free Uniforms, Free Parking
• Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs
• Pay Rate: $19.00