Security Officer - Casino Security

160 Hard Rock Casino Cincinnati LLC; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

160 Hard Rock Casino Cincinnati LLC is seeking a Security Officer to provide basic security coverage for the casino and hotel, safeguarding assets and guests while projecting a friendly, guest-oriented demeanor.

Under supervision, you will patrol, assist patrons, prepare incident reports, maintain key control, and support emergency responses. The role requires standing for up to 8 hours and strong English communication in a fast-paced casino environment.

Qualifications

• High School Diploma or equivalent is required and a minimum of one year of guest service experience.
• Must be able to stand for up to 8 hours.
• Casino environment is hectic, fast-paced and often crowded and noisy.
• Must communicate effectively with guests in English.

Responsibilities

• Ensure that proper security is provided for all transfers of monies within the casino and hotel areas of the complex.
• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if necessary.
• Prepare detailed incident reports in a clear and precise manner.
• Patrol the hotel and casino areas to establish a security presence and report all unusual situations and/or suspicious persons.
• Assist in the coordination and resolution of emergency situations.
• Assist in maintaining proper key control.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Performs all other related and compatible duties as assigned.

Skills

Guest service

Communication skills

Security awareness

Stand for long hours

Emergency response

Education

High School Diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Under the direction of Security Department supervisors and managers, incumbent provides basic security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times.

Responsibilities

• Ensure that proper security is provided for all transfers of monies within the casino and hotel areas of the complex.
• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if necessary.
• Prepare detailed incident reports in a clear and precise manner.
• Patrol the hotel and casino areas to establish a security presence and report all unusual situations and/or suspicious persons.
• Assist in the coordination and resolution of emergency situations.
• Assist in maintaining proper key control.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Performs all other related and compatible duties as assigned.

Qualifications

• High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience.
• Previous Casino/Hotel Security, Law Enforcement and/or Military experience preferred.
• Must be able to stand for up to 8 hours.
• The Casino environment is hectic, fast-paced and often crowded and noisy.
• May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Additional Details

This is not an exhaustive list of all responsibilities, requirements and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise.

Company Culture

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007 - the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!