Special Events Marketing Ambassador

Live! Casino & Hotel Virginia; Petersburg (VA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Generous Bonus Structure

Comprehensive Health Coverage

Retirement Savings with Company Match

Leadership Skills Development & Mentor

Job summary

Live! Casino & Hotel Virginia in Petersburg, VA is seeking an entry‑level Marketing Representative for Special Events to promote the Live! brand at events and community activations.

You will connect with guests, share information confidently, and represent our offerings with professionalism to drive interest. In this role, you’ll support event setup, interact with guests, answer questions, manage inventory and reporting, and help ensure all programs run smoothly from start to finish while

Qualifications

• High School Diploma or five years professional experience required.
• Bachelor's Degree in Marketing and/or Entertainment based field preferred.
• Proficient in the full suite of Microsoft Office products.
• Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

Responsibilities

• Complete training on all promotional systems as directed by supervisor.
• Oversee setup/breakdown for events & promotions.
• Engage with guests in a friendly and professional manner.
• Answer all customer inquiries.
• Responsible for promotional inventory day of execution.
• Record customer information within the program database.
• Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system.
• Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion.
• Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion.
• Ensure all marketing programs are successful from beginning to end.
• Offer support and solutions to guests in accordance with the company's customer service policies.
• Other duties as assigned.

Skills

Excellent customer service

Interpersonal communication

Flexible schedule

Event planning

VIP services

Organizational skills

Education

High School Diploma or equivalent

Bachelor's Degree in Marketing/Entertainment

Tools

Microsoft Office

Job description

Live! Casino & Hotel Virginia in Petersburg, VA is seeking an entry‑level Marketing Representative for Special Events to promote the Live! brand at events and community activations.

You will connect with guests, share information confidently, and represent our offerings with professionalism to drive interest. In this role, you’ll support event setup, interact with guests, answer questions, manage inventory and reporting, and help ensure all programs run smoothly from start to finish while