Special Events Intake & Office Coordinator

City of Atlanta; Atlanta (GA); On-site; USD 43,000 - 58,000; Full time

Job summary

The City of Atlanta's Special Events Office is seeking an Office Manager/Intake Assistant to serve as the first point of contact for applicants, visitors, and the public, and to support daily administrative and operational functions of a fast-paced events office.

You will manage intake of outdoor event applications, ensure materials are complete, process permit fees, and route applications to the MOSE coordinating team, while maintaining accurate records and assisting with calendar coordination.

Qualifications

• Bachelor's degree preferred or an equivalent combination of education, training, and relevant professional experience.
• Experience in customer service, administrative support, office management, project management or a related field.
• Experience working directly with the public and providing professional customer service.
• Experience managing multiple administrative responsibilities and competing priorities in a fast-paced environment.
• Experience with event planning, project coordination, or communications is preferred.

Responsibilities

• Serve as the primary front desk and initial point of contact for applicants, visitors, and the public.
• Receive outdoor event applications and supporting documentation in person, electronically, or via office processes.
• Conduct initial intake and review submissions for required forms, documentation, signatures, and other established intake requirements.
• Communicate missing intake materials and general submission requirements to applicants.
• Process and document application and permit fee submissions in accordance with established procedures.
• Route completed application submissions to the appropriate coordinating team for review and processing.
• Maintain accurate intake records and assist with tracking incoming applications and supporting documentation.
• Support the planning of signature events and initiatives.

Skills

Customer service

Organization

Time management

Communication

Microsoft Office Suite

Education

Bachelor's degree preferred or equivalent

Tools

Outlook

Word

Excel

PowerPoint

Job description

The City of Atlanta's Special Events Office is seeking an Office Manager/Intake Assistant to serve as the first point of contact for applicants, visitors, and the public, and to support daily administrative and operational functions of a fast-paced events office.

You will manage intake of outdoor event applications, ensure materials are complete, process permit fees, and route applications to the MOSE coordinating team, while maintaining accurate records and assisting with calendar coordination.