Special Events Intake & Office Coordinator

City Of Atlanta Careers; Atlanta (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

City of Atlanta Careers is seeking an Office Manager/Intake Assistant in the Special Events Office. This full-time role supports daily administrative and operational functions, handling intake of outdoor event applications and routing them to the MOSE coordinating team for review.

The ideal candidate will be organized, customer-service focused, and capable of managing multiple priorities in a fast-paced environment, with availability for occasional evenings and weekends to support signature

Qualifications

• Exceptional customer service and interpersonal skills.
• Strong organizational and time-management abilities.
• Experience in administrative support, office management or related field.
• Experience working with the public and providing professional customer service.
• Experience managing multiple responsibilities in a fast-paced environment.

Responsibilities

• Serve as the primary front desk and initial point of contact for outdoor event applicants, visitors, and the public.
• Receive outdoor event applications and supporting documents in person, electronically, or via office processes.
• Conduct initial intake and review submissions for forms, signatures, and requirements.
• Communicate with applicants regarding missing intake materials and submission requirements.
• Process and document application and permit fee submissions per procedures.
• Route completed applications to the coordinating team for review and processing.
• Maintain accurate intake records and assist with tracking documents.
• Respond to general applicant inquiries and direct questions to a Coordinator or Manager.
• Manage office supplies and event-related materials, including inventory and ordering.
• Support day-to-day office operations and maintain an organized office environment.
• Maintain office calendars and assist with scheduling and administrative coordination.
• Assist with online calendar updates and public-facing office information.
• Prepare correspondence, documents, and meeting materials.
• Support planning of signature events and initiatives.
• Provide administrative support to outdoor events permit coordinating team.
• Perform other permit-related duties and special assignments as directed.

Skills

Customer service

Organization

Time management

Attention to detail

Communication

Team player

Adaptability

Multitasking

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Outlook

Word

Excel

PowerPoint

Job description

City of Atlanta Careers is seeking an Office Manager/Intake Assistant in the Special Events Office. This full-time role supports daily administrative and operational functions, handling intake of outdoor event applications and routing them to the MOSE coordinating team for review.

The ideal candidate will be organized, customer-service focused, and capable of managing multiple priorities in a fast-paced environment, with availability for occasional evenings and weekends to support signature