Event Experience Specialist: Cakes & Celebrations

Nothing Bundt Cakes; Baton Rouge (LA); On-site; USD 30,000 - 45,000; Full time

Job summary

A renowned cake company in Baton Rouge is seeking a Special Events Customer Service representative to join their team. In this role, you will provide outstanding customer service during special events, assist with cake selections, and manage event logistics. Ideal candidates should have customer service experience, strong communication skills, and a passion for baking. Flexibility in working hours, including weekends, is necessary. This is a great opportunity to work in a fun environment focused on creativity and celebration.

Qualifications

• Previous customer service experience, preferably in a retail or event setting.
• Ability to multitask and manage time effectively.
• Passion for baking and cake decoration is a plus.

Responsibilities

• Provide exceptional customer service during special events and cake tastings.
• Assist customers in selecting the perfect cakes for their celebrations.
• Coordinate and manage event logistics to ensure smooth operations.
• Promote products and special offers to enhance customer experience.

Skills

Customer service experience

Strong communication skills

Multitasking

Positive demeanor

Education

High school diploma or equivalent

Additional education in hospitality

Tools

Point-of-sale systems

Computer skills

Job description

A renowned cake company in Baton Rouge is seeking a Special Events Customer Service representative to join their team. In this role, you will provide outstanding customer service during special events, assist with cake selections, and manage event logistics. Ideal candidates should have customer service experience, strong communication skills, and a passion for baking. Flexibility in working hours, including weekends, is necessary. This is a great opportunity to work in a fun environment focused on creativity and celebration.