Special Events Coordinator (Full Time) (37386)

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage, CA 92270 is seeking an on-site Events Coordinator to assist Special Events Management with the creation, development, and execution of promotions and events for the property and external exhibitions. You will support the Marketing team and various departments to ensure smooth operations and guest satisfaction.

The role requires strong organizational and communication skills, at least one year of event management experience, and the ability to work nights,

Qualifications

• High school diploma or GED is required.
• Minimum 1 year of event management and/or promotional experience or training.
• Excellent organizational and communication skills; ability to work with all departments.

Responsibilities

• Assist in creating and maintaining the special events calendar to meet revenue objectives and ensure promotions are prepared on time.
• Collaborate with the Casino Marketing team to design new events and execute them.
• MC promotions/events in large group settings and ensure guest satisfaction.
• Provide support with reception, filing, reporting and tracking for all aspects of special events.
• Coordinate paperwork for events, including winners logs and release forms, and distribute information to departments.

Skills

Event management

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job Details: Job Location: Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270, Position Type: Full Time, Job Category: Marketing, Job Description Summary

Assist the Special Events Management in the creation, development, implementation and execution of all promotions, special events, etc. for the property and outside exhibitions. Provides additional support as needed to the Marketing management team.

Essential Duties and Responsibilities(other duties may be assigned)

• Assist the Special Events Management team in creating and maintaining special events calendar to ensure continued revenue objectives are met and promotions/events are prepared for in a timely manner.
• Work with Casino Marketing team to create new special events and follow up with the execution of events.
• Must be comfortable in large group settings and able to MC promotions/events.
• Provide support in the areas of reception, filing, reporting and tracking for all aspects of special events.
• Assist in preparing, obtaining approval signatures, and submissions to ACGC.
• Assist in the preparation of all paperwork distributed to other departments to inform them of any upcoming events and promotions as well as what's needed from their department.
• Coordinate all paperwork needed for all promotional events including but not limited to winners logs and winners release forms.
• Assist with monitoring and executing promotions and events for compliance with the approved submission. Responsible for providing feedback on the execution of promotions and events including guest satisfaction.
• Arrange and order all necessary promotional materials including but not limited to decorations and gifts for the events and promotions.
• Work closely with support departments that are involved with the execution of the events. (EVS, Engineering, IT, Food & Beverage, Slot Department, Table Games Department, etc.)
• Provide support for overall Agua Caliente Casinos management team.
• Maintain timely procedures for the tracking and execution of all pertinent invoices and bills with regard to special events and off property events.
• Provide excellent guest service and willing to work nights, weekends and Holidays as required.
• Comply with all applicable Tribal regulations, internal controls and policies and procedures. Document and report all exceptions/variations/deviations immediately upon awareness.
• Supervisory Responsibilities: None
• GAMING EXPERIENCE PREFERRED

Qualifications: Required Education and/or Experience

• High school diploma or G.E.D.
• Minimum 1 year Event Management and/or Promotional experience and/or training; or combination of education and experience.
• Must have excellent organizational and communication skills and have the ability to work with all departments.
• Must have exceptional customer relations skills and innovative thinking for the development of promotions and events.
• Must be able to communicate in English (Spanish a plus.)
• Must be completely proficient in Microsoft applications including Excel, Word and Outlook.
• Must have excellent grammatical skills.

Working Conditions/Physical DemandsTo perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/workstation for the duration of the shift. Also may be subjected to a smoke filled environment. Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will elevate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.