Special Event Parking Attendant

Pivot Parking; Charlotte (NC); On-site; USD 22,000 - 28,000; Part time

Job summary

Pivot Parking seeks an Event Parking Attendant to help manage parking during events, direct traffic, and ensure regulatory compliance. This is a seasonal/part-time role based in Downtown Charlotte.

You will provide friendly customer service, handle cash where applicable, and assist with safety procedures; shifts are Thu-Sun evenings and weekends; outdoor work in various weather conditions.

Qualifications

• High school diploma or equivalent; additional education or training in customer service or hospitality is preferred.
• Previous experience in parking management, event services, or customer-facing roles is advantageous.
• Strong interpersonal and communication skills, with the ability to interact effectively with diverse individuals in high-pressure situations.

Responsibilities

• Direct vehicles to parking spaces and maximize capacity and efficiency.
• Direct traffic flow within parking lots to prevent congestion and maintain smooth vehicle movement.
• Provide friendly assistance and directions to attendees and answer questions as needed.
• Collect parking fees and issue receipts; handle cash transactions accurately and securely.
• Monitor parking areas for safety hazards and report concerns to supervisory staff.

Skills

Interpersonal skills

Communication skills

Customer service oriented

Cash handling

Flexibility with hours

Ability to work under pressure

Education

High school diploma or equivalent

Job description

Job Summary

The Event Parking Attendant plays a crucial role in ensuring smooth and efficient parking operations during events hosted at designated parking facilities. This position involves assisting event attendees with parking, directing traffic flow, and ensuring compliance with parking regulations. The Event Parking Attendant serves as a frontline representative, providing excellent customer service and contributing to a positive event experience for patrons. This is a seasonal/part-time position.

Description

The Event Parking Attendant plays a crucial role in ensuring smooth and efficient parking operations during events hosted at designated parking facilities. This position involves assisting event attendees with parking, directing traffic flow, and ensuring compliance with parking regulations. The Event Parking Attendant serves as a frontline representative, providing excellent customer service and contributing to a positive event experience for patrons. This is a seasonal/part-time position.

Key Responsibilities

Parking Management

• Direct vehicles to available parking spaces, maximizing parking capacity and efficiency.
• Assist drivers in maneuvering into parking spots, especially in crowded or tight parking areas.
• Ensure vehicles are parked in designated areas and adhere to parking regulations and guidelines.

Traffic Control

• Direct traffic flow within parking lots to prevent congestion and maintain a smooth flow of vehicles.
• Manage pedestrian traffic to ensure safe crossing and minimize conflicts with vehicle movement.
• Communicate with event organizers, security personnel, and law enforcement as needed to address traffic-related issues.

Customer Service

• Provide friendly and helpful assistance to event attendees, answering questions and providing directions as needed.
• Address customer inquiries or concerns regarding parking procedures, payment options, and facility amenities.
• Maintain a professional and courteous demeanor when interacting with patrons, exhibitors, and event staff.

Cash Handling (if applicable) & Payment Processing

• Collect parking fees from event attendees and issue receipts or tickets as necessary.
• Handle cash transactions accurately and securely, following established cash handling procedures.
• Reconcile cash collections at the end of each shift and report any discrepancies to supervisory staff.

Assist Customers with instructions on cashless payment options whether via kiosk or pay by cell options.

Safety And Security

• Monitor parking areas for any signs of suspicious activity or safety hazards, promptly reporting any concerns to supervisory staff or security personnel.
• Ensure compliance with parking regulations and safety guidelines to prevent accidents or incidents.
• Assist in the implementation of emergency procedures, such as evacuations or medical emergencies, as directed by supervisory staff.

Location

Downtown Charlotte

Typical Work Hours

Thurs - Sun - 5pm - 9pm ; Sat; 8am-12pm, Sun: 8am-12pm & 12pm -4pm. During large special events, event shifts would be longer.

Work Location

In person

Requirements

Minimum age requirement

16 years old

Job Type

Part-time

Pay

$16.50 per hour

Expected hours

10 – 25 per week

Schedule

• Evening shift
• Every weekend

Qualifications

• High school diploma or equivalent; additional education or training in customer service or hospitality is preferred.
• Previous experience in parking management, event services, or customer-facing roles is advantageous.
• Strong interpersonal and communication skills, with the ability to interact effectively with diverse individuals in high-pressure situations.
• Ability to work efficiently in a fast-paced environment and remain calm under pressure.
• Basic math skills and proficiency in handling cash transactions accurately.
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by event schedules.

Working Conditions

• The Event Parking Attendant typically works outdoors in various weather conditions, including heat, cold, rain, or snow.
• The position requires standing or walking for extended periods and may involve directing traffic in busy or crowded areas.
• Evening, weekend, and holiday work is common, depending on event schedules and requirements.