PARKING ENFORCEMENT MONITOR (EVENTS)

City of Columbia SC; Columbia (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

City of Columbia SC is seeking an Event Parking Attendant to enforce campus parking ordinances and assist with event operations at designated facilities. You will provide frontline customer service, process payments, and direct traffic to optimize parking availability.

The role requires walking and standing for extended periods, ability to work in various weather conditions, and a valid SC Class D license. Experience in parking or customer service is preferred.

Qualifications

• High school diploma or GED.
• Some relevant prior experience.
• Valid South Carolina Class “D” Driver’s License.

Responsibilities

• Enforces parking ordinances and regulations on assigned routes and schedules.
• Issues parking citations and provides court testimony as required.
• Processes payments for event parking charges (cash or credit card).
• Directs vehicles to available spaces and maximizes capacity.
• Maintains records and reports; performs clerical tasks.
• Responds to inquiries and handles complaints with courtesy.
• Performs general duties during events and non-event periods.

Skills

Public customer service

Cash handling

Data entry

Communication

Clerical tasks

Traffic guidance

Education

High school diploma or GED

Job description

Description

This position enforces City and University of South Carolina campus parking ordinances and regulations, and performs related work as required. This position also performs event operational duties during high volume events periods to ensure smooth and efficient parking operations during events hosted at designated parking facilities. The Event Parking Attendant serves as a front line representative, providing excellent customer services and contributing to a positive event experience for patrons. This position also performs enforcement duties during times that events are not scheduled this position ensures smooth and efficient parking operations during events hosted at designated parking facilities. Involves assisting event attendees with parking, directing traffic flow, accepting payments, ensuring compliance with parking regulations. The work is considered light in nature and involves walking or standing most of the time and involves exerting up to 20 pounds of force on a recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy. Excellent physical condition is necessary, as the position requires extensive walking in all weather conditions. The work requires the following physical abilities to perform the essential job functions: balancing, feeling, fingering, grasping, handling, hearing, lifting, mental acuity, reaching, repetitive motion, speaking, standing, talking, visual acuity, and walking. Work environment may involve exposure to bright / dim light, extreme heat and/or cold, wet or humid conditions, dusts and pollen, fumes and/or noxious odors, traffic, violence; and is dynamic that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

Essential Job Functions

• Enforces City and University of South Carolina campus parking ordinances and regulations on assigned routes and schedules;
• Issues parking citations; provides court testimony as required;
• Monitors the condition of City parking meters; reports defective meters to appropriate staff;
• Places bags over parking meters as requested to prevent use;
• Performs parking coordination and enforcement work and staffs parking fee gates for special events as required;
• Maintains accurate and complete work records and reports;
• Maintains assigned equipment and vehicles;
• Conducts vehicle searches using tag or license information;
• Contacts tow truck when necessary;
• Receives and responds to inquiries, complaints and requests for assistance in areas of responsibility;
• Responds to hostile individuals;
• Process all cash or credit card payments for event parking charges;
• Directs vehicles to available parking spaces, maximizing parking capacity and efficiency;
• Ensures compliance with parking regulations and safety guidelines to prevent accidents or incidents;
• Performs general clerical work as required, including but not limited to records and reports, entering and retrieving computer data, copying and filing documents, etc.;
• Attends meetings, training, etc., as appropriate to enhance job knowledge and skills; and
• Performs other related duties as assigned.

Qualifications

Minimum Requirements to Perform Work

• High school diploma or GED;
• Some relevant prior experience;
• Valid South Carolina Class “D” Driver’s License.

Knowledge, Skills, And Abilities

• Knowledge of addition and subtraction, multiplication and division, and/or calculating ratios, rates and percentages;
• Ability to deal with the public in a courteous manner even in hostile situations;
• Ability to copy, transcribe, enter or post data or information;
• Ability to speak or signal to people to convey or exchange information of a general nature;
• Ability to handle or use machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner;
• Ability to perform semi-skilled work involving set procedures and rules but with frequent problems;
• Ability to read routine sentences, instructions, regulations, procedures or work orders; writing routine sentences and completing routine job forms and incident reports; speaking routine sentences using proper grammar;
• Ability to perform clerical, manual or technical tasks prescribed by standard practices but which may require computation, the use of several procedures, and the use of independent judgments with obvious choices; requires normal attention for accurate results; and
• Ability to guide others, requiring frequent decisions affecting co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine.

The City of Columbia is proud to offer a complete benefits package to full-time employees. This package includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Part-time or temporary employees, including interns, are not eligible for City benefits.