Special Assets & Collections Leader

Keystone Cooperative, Inc.; Indianapolis (IN); On-site; USD 70,000 - 110,000; Full time

Job summary

Keystone Cooperative, Inc. in Indianapolis, IN seeks a Special Assets Manager to oversee delinquent and special accounts, coordinate with third-party agencies, and ensure timely recovery.

Responsibilities include evaluating escalated accounts, negotiating payment plans, monitoring performance metrics, and guiding internal teams through legal referrals, bankruptcies, and settlements. This role requires strong communication, discretion, and analytical skills to protect assets and maintain

Qualifications

• Bachelor’s degree required.
• Experience with outside counsel, collection agencies, repossession vendors, or bankruptcy matters preferred.
• Experience in commercial, agricultural, cooperative, or secured credit environments preferred.
• Experience developing collection procedures, reporting tools, or delinquency control processes preferred.

Responsibilities

• Oversee delinquent and special accounts and recommend collection strategies.
• Coordinate with third-party agencies, repossession vendors, and outside counsel.
• Monitor delinquency trends and recovery performance.
• Negotiate payment plans and settlement terms with customers.
• Maintain documentation and communications with internal teams.
• Prepare leadership reports on delinquency status and outcomes.

Skills

Communication

Negotiation

Professionalism

Organization

Data analysis

Teamwork

Education

Bachelor’s degree

Tools

Microsoft Office

Power BI

CRM software

Job description

Keystone Cooperative, Inc. in Indianapolis, IN seeks a Special Assets Manager to oversee delinquent and special accounts, coordinate with third-party agencies, and ensure timely recovery.

Responsibilities include evaluating escalated accounts, negotiating payment plans, monitoring performance metrics, and guiding internal teams through legal referrals, bankruptcies, and settlements. This role requires strong communication, discretion, and analytical skills to protect assets and maintain