Spare Parts Specialist - Pulp & Energy

Valmet; Florence (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

Valmet seeks an organized Spare Parts Specialist in Florence, AL to serve as the customer contact for assigned accounts. The role focuses on quotations, order acknowledgements for spare parts and consumables, and general customer support.

You will identify parts via Valmet systems, provide technical applications, and support coordinators and sales staff with timely quotations and orders in a fast-paced environment.

Qualifications

• 2-year degree or equivalent; 3–5 years customer service or technical experience.
• Experience in pulp and paper industry preferred.
• Authorized to work in the US.

Responsibilities

• Receive customer inquiries for spare parts and consumables.
• Identify specific parts using Valmet documentation systems.
• Provide technical applications and customer quotations and order acknowledgements.
• Provide technical support for spare part coordinators, customers, and sales personnel.

Skills

Customer service

Inside sales

Quotations

Technical support

Parts identification

Education

Associate's degree in business or engineering

Job description

Are you looking to move your career forward?

Valmet is seeking great people to mentor into the next generation of paper industry professionals. Help us remain champions to our customers while being good neighbors and stewards of the earth reducing our impact to the environment.

Spare Parts Specialist will serve as the customer contact for assigned accounts, facilitating all inside sales functions. Primarily providing quotations and order acknowledgements for spare parts and consumable products, and general customer support.

• Receive customer inquiries for spare parts and consumables through direct communication or through the Product Sales Managers.
• Identify specific parts utilizing Valmet documentation systems.
• Provide technical applications and customer quotations and order acknowledgements for spare parts and consumables.
• Provide technical support for spare part coordinators, customers, and other sales personnel.

Requirements

Associate's Degree from a two year college in business or engineering or related field; 3 to 5 years customer service experience or experience in a technical capacity, preferably in the pulp and paper industry; or equivalent combination of education and experience

This position is not open for immigration sponsorship. Applicants must be living and authorized to work in the US.

What We Offer

Valmet offers a dynamic work environment that is team-oriented, international and focused on growth. We value and encourage an innovative culture that suits development-minded people who enjoy working in a fast-paced and energetic environment. All this comes with a generous wage and benefits package that includes a company funded pension plan and 401k with company match.

Additional Information

This role offers a great opportunity to expand your career and apply your well-earned knowledge in a meaningful way. Please note that only online applications will be accepted.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With 20,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer’s performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.

Join the team! www.valmet.com/careersna

Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.

Valmet is an equal opportunity employer. All employees and applicants for employment will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.