Spare Parts Specialist - Pulp & Energy

Valmet; Bedford (NH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Company funded pension plan

401k with company match

Job summary

Valmet is seeking a Spare Parts Specialist to serve as the inside sales contact for assigned accounts, facilitating quotations, order acknowledgments, and customer support for spare parts and consumables. This role requires identifying parts and providing technical quotations using Valmet documentation systems.

Ideal candidates have an associate degree in business or engineering and 3–5 years of customer service or technical experience, with eligibility to work in the United States.

Qualifications

• Associate's Degree in business, engineering, or related field.
• 3–5 years customer service or technical experience preferred.
• Applicants must be authorized to work in the US.

Responsibilities

• Serve as primary contact for assigned accounts for inside sales.
• Provide quotations and order acknowledgments for spare parts.
• Handle customer inquiries for spare parts and consumables.
• Identify parts using Valmet documentation systems.
• Provide technical support for spare part coordinators and sales staff.

Skills

Customer service

Inside sales

Technical aptitude

Communication

Education

Associate's Degree in business or engineering

Tools

Valmet documentation systems

Job description

Are you looking to move your career forward?

Valmet is seeking great people to mentor into the next generation of paper industry professionals. Help us remain champions to our customers while being good neighbors and stewards of the earth reducing our impact to the environment.

Responsibilities

• The Spare Parts Specialist will serve as the customer contact for assigned accounts, facilitating all inside sales functions.
• Primarily providing quotations and order acknowledgements for spare parts and consumable products, and general customer support.
• Receive customer inquiries for spare parts and consumables through direct communication or through the Product Sales Managers.
• Identify specific parts utilizing Valmet documentation systems.
• Provide technical applications and customer quotations and order acknowledgements for spare parts and consumables.
• Provide technical support for spare part coordinators, customers, and other sales personnel.

Requirements

• Associate's Degree from a two year college in business or engineering or related field; 3 to 5 years customer service experience or experience in a technical capacity, preferably in the pulp and paper industry; or equivalent combination of education and experience
• This position is not open for immigration sponsorship. Applicants must be living and authorized to work in the US.

What We Offer

Valmet offers a dynamic work environment that is team-oriented, international and focused on growth. We value and encourage an innovative culture that suits development-minded people who enjoy working in a fast-paced and energetic environment. All this comes with a generous wage and benefits package that includes a company funded pension plan and 401k with company match.

Additional Information

This role offers a great opportunity to expand your career and apply your well-earned knowledge in a meaningful way.

Company Overview

When everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With 20,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer's performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.

Equal Opportunity Statement

Valmet is an equal opportunity employer. All employees and applicants for employment will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.