Spanish-Speaking Receptionist & Client Coordinator

State Farm; Fullerton (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Training & development

Job summary

State Farm Agent in Fullerton, CA is seeking a Receptionist to greet customers, manage appointments, and maintain records. The role involves engaging with clients to identify insurance options and providing excellent service within a collaborative team environment.

The ideal candidate will be organized, detail-oriented, and comfortable with sales conversations, offering administrative support and contributing to a positive workplace culture.

Qualifications

• Previous experience in receptionist or customer service preferred.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM.
• Must speak Spanish.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Spanish language

Communication skills

Organizational skills

Multitasking

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent in Fullerton, CA is seeking a Receptionist to greet customers, manage appointments, and maintain records. The role involves engaging with clients to identify insurance options and providing excellent service within a collaborative team environment.

The ideal candidate will be organized, detail-oriented, and comfortable with sales conversations, offering administrative support and contributing to a positive workplace culture.