Spanish-Speaking Quality Technician — Clinic Data & Outreach

Western-Wayne-Family-Health-Centers-1; Dearborn (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Western Wayne Family Health Center is seeking a Quality Technician to support the Quality Director and the Quality Specialist in delivering high-quality preventive care services. You will compile data on clinical performance measures, assist with outreach, and help ensure compliance with HEDIS, UDS, Meaningful Use, and vaccine programs.

The role requires strong data management skills, experience with EMR systems, and Spanish speaking ability.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant training preferred.
• 1+ year experience in quality, customer service, or data management role.
• 1 year experience in a clinic or medical office preferred.
• 1 year experience working with an EMR system preferred.
• Spanish-speaking ability required.

Responsibilities

• Compiles data on clinical performance measures.
• Conducts outreach to patients and facilitates scheduling of appointments.
• Performs periodic quality audits and reviews (medical records, immunization, preventive services).
• Monitors MCIR, HEDIS, UDS and Meaningful Use reporting.
• Participates in Quality Improvement initiatives.
• Collaborates with staff to promote Continuous Quality Improvement.

Skills

Spanish speaking

Data management

Medical terminology

Education

High School Diploma

Medical Assistant training

Tools

EMR system

Microsoft Excel

Job description

Western Wayne Family Health Center is seeking a Quality Technician to support the Quality Director and the Quality Specialist in delivering high-quality preventive care services. You will compile data on clinical performance measures, assist with outreach, and help ensure compliance with HEDIS, UDS, Meaningful Use, and vaccine programs.

The role requires strong data management skills, experience with EMR systems, and Spanish speaking ability.