Bilingual Medical Front Desk Specialist

palmmedicalcenters; Tampa (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental insurance

Vision Insurance

Life Insurance

401(k)

Employee assistance program

Flexible spending account

Paid time off

Paid holidays

Job summary

Palm Medical Centers is seeking a dedicated Customer Service Specialist to be the first point of contact for patients. This in-person role handles check-in/check-out, scheduling, and insurance verification with a focus on patient comfort.

Requirements include a high school diploma and at least one year in a medical front desk or receptionist role, bilingual English/Spanish, and eCW experience. Competitive hourly compensation and benefits are offered.

Qualifications

• High school diploma or equivalent; at least 1 year in a medical front desk or receptionist role.
• Bilingual English/Spanish required.
• eCW experience is required.

Responsibilities

• Greet patients and visitors in a courteous manner and direct to the correct area.
• Check-in/out patients and schedule appointments, obtaining accurate information.
• Answer phones promptly and direct calls as needed; verify patient insurance.
• Maintain and update records; support other center tasks as needed; coordinate with transportation when required.

Skills

Customer service

Phone etiquette

Computer use

Written & verbal communication

Attention to detail

Patient rapport

Patience

eCW experience

Education

High school diploma or equivalent

1 year front desk/medical receptionist experience

Tools

eCW

Job description

Palm Medical Centers is seeking a dedicated Customer Service Specialist to be the first point of contact for patients. This in-person role handles check-in/check-out, scheduling, and insurance verification with a focus on patient comfort.

Requirements include a high school diploma and at least one year in a medical front desk or receptionist role, bilingual English/Spanish, and eCW experience. Competitive hourly compensation and benefits are offered.