Bilingual Medical Front Desk Specialist

Family Health Centers of Southwest Florida; Fort Myers (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

Family Health Centers of Southwest Florida is seeking a dependable medical receptionist to join the Adult Medical team. You will greet visitors, answer phones, schedule appointments, and manage patient flow with professionalism.

Qualities include strong communication, basic math and computer skills, and the ability to multitask. Bilingual English/Spanish is preferred to assist diverse patients.

Qualifications

• High School Diploma or GED.
• Prior medical receptionist experience preferred.
• Ability to perform multiple tasks.
• Basic math and computer skills.
• Bilingual English/Spanish preferred.

Responsibilities

• Greets visitors and patients, determines needs and directs them accordingly.
• Answers telephone, handles inquiries, and schedules appointments.
• Maintains sign-in sheets and collects required documentation.
• Reschedules appointments and informs patients of changes.
• Records no-shows and updates scheduler system.
• Verifies insurance and uses EHR for patient information.
• Performs translation when required.
• Adheres to compliance and professional conduct.

Skills

Bilingual English/Spanish

Multitasking

Phone etiquette

Customer service

Attention to detail

Education

High School Diploma or GED

Tools

Medical Manager

EHR system

Job description

Family Health Centers of Southwest Florida is seeking a dependable medical receptionist to join the Adult Medical team. You will greet visitors, answer phones, schedule appointments, and manage patient flow with professionalism.

Qualities include strong communication, basic math and computer skills, and the ability to multitask. Bilingual English/Spanish is preferred to assist diverse patients.