Spanish-Speaking Medicaid Eligibility Specialist

Meduit; Cincinnati (OH); On-site; USD 26,000 - 29,000; Full time

Job summary

Meduit in Cincinnati is seeking a Medicaid Eligibility Representative to guide uninsured patients through Medicaid applications, either in person or by phone, gathering required documents and assisting with the submission process.

You will coordinate with hospital staff and state agencies, ensure timely determinations, and maintain documentation while upholding HIPAA and confidentiality. The role emphasizes quality, productivity, and a positive patient experience.

Qualifications

• Bilingual in Spanish with reading, writing, speaking proficiency.
• High school diploma or equivalent.
• At least 1 year of customer-facing experience in service industries.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Detail-oriented with accurate documentation.
• Comfortable using computers and learning new software.
• Demonstrated problem-solving and follow instructions.
• Maintain confidentiality and handle sensitive information.

Responsibilities

• Meet with patients in healthcare facilities or by phone to assess Medicaid eligibility and explain available assistance programs.
• Collect, review, and verify information and documentation needed to complete Medicaid applications.
• Submit applications and work with patients, hospital staff, and government agencies to support timely eligibility determinations.
• Monitor cases, follow up on outstanding items, and help resolve issues that may impact application approval.
• Accurately document patient interactions, case activity, and updates in company and client systems.
• Maintain compliance with HIPAA, Medicaid guidelines, facility requirements, and company policies.
• Work toward established quality, productivity, and performance goals while providing a positive patient experience.

Skills

Bilingual in Spanish

Customer-facing experience

Strong communication skills

Ability to learn new software

Education

High school diploma or equivalent

Associate's degree or higher

Job description

Meduit in Cincinnati is seeking a Medicaid Eligibility Representative to guide uninsured patients through Medicaid applications, either in person or by phone, gathering required documents and assisting with the submission process.

You will coordinate with hospital staff and state agencies, ensure timely determinations, and maintain documentation while upholding HIPAA and confidentiality. The role emphasizes quality, productivity, and a positive patient experience.