Medicaid Eligibility Specialist — Spanish Bilingual

Meduit; Hagerstown (MD); On-site; USD 26,000 - 29,000; Full time

Job summary

Meduit is seeking a Medicaid Eligibility Representative to help uninsured patients explore Medicaid coverage. The role involves guiding applicants through the Medicaid process, gathering documents, submitting applications, and coordinating with state agencies.

This fast-paced, patient-focused position emphasizes clear communication and careful documentation. Ideal candidates are bilingual in Spanish with strong communication skills and a commitment to confidentiality, accuracy, and high-quality

Qualifications

• Bilingual Spanish required for reading, writing, speaking and comprehension.
• Minimum high school diploma or equivalent.
• 1+ year of customer-facing experience in service industries.
• Strong verbal and written communication skills.
• Ability to handle fast-paced environment with multiple priorities.
• High attention to detail and accurate documentation.
• Comfort with computers and learning new software.
• Demonstrated problem-solving skills and discretion with sensitive information.
• Experience with healthcare processes and Medicaid knowledge (preferred).
• Experience with hospital or healthcare environment is a plus.

Responsibilities

• Meet with patients in healthcare facilities or by phone to assess Medicaid eligibility and explain available assistance programs.
• Collect, review, and verify information and documentation needed for Medicaid applications.
• Submit applications and work with patients, hospital staff, and government agencies to support timely determinations.
• Monitor cases, follow up on outstanding items, and resolve issues impacting approval.
• Accurately document patient interactions and case activity in systems.
• Maintain HIPAA compliance and adhere to Medicaid guidelines and policies.
• Pursue quality, productivity, and performance goals while delivering a positive patient experience.

Skills

Bilingual Spanish

Customer-facing experience

Communication

Adaptability

Attention to detail

Computer literacy

Problem solving

Confidentiality

Healthcare system navigation

Medicaid knowledge

Education

High school diploma

Associate's degree or higher (preferred)

Tools

MS Office

EMR/EHR (Epic)

Job description

Meduit is seeking a Medicaid Eligibility Representative to help uninsured patients explore Medicaid coverage. The role involves guiding applicants through the Medicaid process, gathering documents, submitting applications, and coordinating with state agencies.

This fast-paced, patient-focused position emphasizes clear communication and careful documentation. Ideal candidates are bilingual in Spanish with strong communication skills and a commitment to confidentiality, accuracy, and high-quality