Spanish-Speaking Loan Specialist

Jobtome; Carlisle (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health & Wellness options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to engage customers with attentive service, present tailored financing solutions, and support loan lifecycles from application through payoff. The role emphasizes meeting branch goals and providing a positive customer experience.

On-site position with standard business hours, some extended hours including Saturdays. Incentives and career growth opportunities accompany a competitive compensation package.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual in Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement to meet individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and lifecycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Exhibit a drive to achieve, with a goal-oriented attitude.
• Educate customers on optional insurance products with clear explanations of loans, terms, and options.

Skills

Customer Service

Sales

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to engage customers with attentive service, present tailored financing solutions, and support loan lifecycles from application through payoff. The role emphasizes meeting branch goals and providing a positive customer experience.

On-site position with standard business hours, some extended hours including Saturdays. Incentives and career growth opportunities accompany a competitive compensation package.