Spanish-Speaking Loan Specialist

OneMain Financial Group; Carlisle (Cumberland County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access affordable financing while delivering excellent service in a friendly, fast-paced environment. You will listen to needs, present tailored loan solutions, and support customers through the loan lifecycle in a Branch setting.

Ideal candidates have a High School diploma, sales or customer service experience, and may be bilingual in Spanish.

Qualifications

• High School Diploma or GED required.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations by delivering results toward branch goals.
• Develop connections with customers and present tailored loan solutions.
• Manage loan lifecycle including collections while complying with laws.
• Communicate with customers via phone, email, chat and in-house systems.
• Show passion for achievement and maintain a goal-oriented attitude.
• Educate customers on optional insurance products with clear terms.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access affordable financing while delivering excellent service in a friendly, fast-paced environment. You will listen to needs, present tailored loan solutions, and support customers through the loan lifecycle in a Branch setting.

Ideal candidates have a High School diploma, sales or customer service experience, and may be bilingual in Spanish.