Bilingual Loan Specialist — Spanish-Speaking Growth

Jobtome; Lemoyne (Cumberland County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock purchase plan

Tuition reimbursement

Paid time off

Sick leave

Holidays

Volunteer time off

Job summary

OneMain is seeking a Loan Sales Specialist to provide customers with accessible, friendly financing options and support throughout the loan lifecycle. The role emphasizes helpful, efficient service and a responsive approach to achieving branch goals.

On-site position with a Monday–Friday schedule and some extended hours, including potential Saturdays. The company offers comprehensive benefits and opportunities for growth in a dynamic environment.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to provide customers with accessible, friendly financing options and support throughout the loan lifecycle. The role emphasizes helpful, efficient service and a responsive approach to achieving branch goals.

On-site position with a Monday–Friday schedule and some extended hours, including potential Saturdays. The company offers comprehensive benefits and opportunities for growth in a dynamic environment.