Spanish-Speaking Loan Advisor

Jobtome; MIDDLETOWN (OH); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Holidays

Volunteer time off

Job summary

OneMain is seeking a Loan Sales Specialist to help customers access financing options with friendly, fast service. You will thrive in a competitive environment while contributing to branch goals and professional development.

You will engage customers through multiple channels, explain loan terms, and support collections and compliance activities. Training and advancement opportunities are available in a supportive culture.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: bilingual Spanish.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations through ease, empathy and encouragement to achieve branch goals.
• Develop new connections and maintain relationships by presenting tailored loan solutions.
• Manage the loan life cycle, including collections activities, in compliance with applicable laws.
• Engage customers and other departments via phone, email, chat and in-house systems.
• Bring internal drive to achieve and be goal-oriented.
• Educate customers on loan options and optional insurance products clearly.

Skills

Sales

Customer Service

Collections

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to help customers access financing options with friendly, fast service. You will thrive in a competitive environment while contributing to branch goals and professional development.

You will engage customers through multiple channels, explain loan terms, and support collections and compliance activities. Training and advancement opportunities are available in a supportive culture.