Spanish-Speaking Loan Solutions Specialist

OneMain Financial; Florida; On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Florida to listen to customer needs and provide access to affordable financing. You will thrive in a competitive environment with opportunities for development and advancement.

Responsibilities include handling loan lifecycles, engaging customers across channels, and educating them on terms and options. A high school diploma is required, with sales or customer service experience preferred, and Spanish bilingualism is a plus.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Location: On site.

Responsibilities

• Multitask effectively to meet the dynamic demands of the role.
• Exceed customer expectations by delivering friendly service and achieving branch goals.
• Engage customers throughout the loan process, offering tailored solutions.
• Manage loan lifecycles, including collections, while complying with laws.
• Interact with customers and colleagues through phone, email, chat and in-house systems.
• Demonstrate drive to achieve goals and contribute to team success.
• Educate customers on loan terms and optional insurance options.

Skills

Bilingual - Spanish

Customer Service

Sales experience

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Florida to listen to customer needs and provide access to affordable financing. You will thrive in a competitive environment with opportunities for development and advancement.

Responsibilities include handling loan lifecycles, engaging customers across channels, and educating them on terms and options. A high school diploma is required, with sales or customer service experience preferred, and Spanish bilingualism is a plus.