Spanish-Speaking Loan Sales Pro — Fast Financing

OneMain Financial; Chicago (IL); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Chicago to guide customers through the loan process, tailor finance options, and grow relationships across branches. You’ll work in a fast-paced environment that rewards individual and team performance, with ongoing training and opportunity for advancement.

The role emphasizes empathy, clear communication, and proactive problem-solving to meet branch goals while maintaining regulatory compliance.

Qualifications

• High School Diploma or GED required.
• Bilingual - Spanish.
• Sales, Collections or Customer Service experience preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Chicago to guide customers through the loan process, tailor finance options, and grow relationships across branches. You’ll work in a fast-paced environment that rewards individual and team performance, with ongoing training and opportunity for advancement.

The role emphasizes empathy, clear communication, and proactive problem-solving to meet branch goals while maintaining regulatory compliance.