Spanish-Speaking Loan Consultant

OneMain Financial Group; Sunbury (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial Group in Ohio is seeking a Loan Sales Specialist who listens to customers and connects them with friendly, fast financing for life’s expenses. You will thrive in a competitive environment, with opportunities for professional development and advancement within a supportive team.

In this role you’ll handle multiple tasks, exceed customer expectations, manage loan lifecycles including collections in compliance with laws, and communicate via phone, email, chat and our in-house

Qualifications

• High School Diploma or GED required.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely, efficient service.
• Exceed customer expectations through ease, empathy and encouragement to achieve individual and branch goals.
• Develop connections and engage customers throughout the loan process with tailored solutions.
• Manage loan lifecycles including collections while complying with applicable laws.
• Engage with customers and departments via phone, email, chat and in-house systems.
• Educate customers on optional insurance products and explain loan terms and options.

Skills

Customer service

Sales experience

Communication

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Ohio is seeking a Loan Sales Specialist who listens to customers and connects them with friendly, fast financing for life’s expenses. You will thrive in a competitive environment, with opportunities for professional development and advancement within a supportive team.

In this role you’ll handle multiple tasks, exceed customer expectations, manage loan lifecycles including collections in compliance with laws, and communicate via phone, email, chat and our in-house