Spanish-Speaking Loan Sales Pro

OneMain Financial Group; Vineland (NJ); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is hiring a Loan Sales Specialist to empower customers with accessible financing for life’s expenses. You will thrive in a competitive environment with opportunities for professional development and advancement, while earning an annual salary plus incentives.

The role involves handling the loan life cycle, educating customers on options, and meeting branch goals through strong service, empathy, and product knowledge.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual - Spanish

Customer service

Sales experience

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring a Loan Sales Specialist to empower customers with accessible financing for life’s expenses. You will thrive in a competitive environment with opportunities for professional development and advancement, while earning an annual salary plus incentives.

The role involves handling the loan life cycle, educating customers on options, and meeting branch goals through strong service, empathy, and product knowledge.