Spanish Speaking CX Specialist - Messaging App (Relocation)

Employers from Greece; United States; Ibrido; USD 20.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive monthly salary

Fully paid training

Health insurance

Fully paid relocation package

Monthly performance bonus

2 extra salaries per year (13th & 14th

Descrizione del lavoro

Mercier Consultancy Group is recruiting Spanish-speaking Customer Experts for a leading messaging app in Greece. You will handle chats, emails, and social inquiries with a premium brand voice, delivering empathetic, timely support to international users.

This role offers fully paid relocation, training, health insurance, and performance bonuses. A strong interest in social media and excellent Spanish/English communication are essential to succeed.

Competenze

• Native or fluent Spanish (spoken and written).
• Advanced English proficiency to communicate in an international team.
• Strong interest in the social media industry and modern messaging technologies.
• Excellent communication and problem-solving skills.

Mansioni

• Provide high-quality support to users of a leading global messaging app via chat, email, and social channels.
• Resolve technical and account-related inquiries.
• Maintain brand voice and ensure high customer satisfaction with efficient solutions.
• Stay updated on platform features and policy updates.
• Flag trends with internal teams to improve user experience.
• Adhere to data privacy and security guidelines.

Conoscenze

Spanish (native/fluent)

Customer service

Communication

Problem solving

English proficiency

Descrizione del lavoro

Mercier Consultancy Group is recruiting Spanish-speaking Customer Experts for a leading messaging app in Greece. You will handle chats, emails, and social inquiries with a premium brand voice, delivering empathetic, timely support to international users.

This role offers fully paid relocation, training, health insurance, and performance bonuses. A strong interest in social media and excellent Spanish/English communication are essential to succeed.