Spanish-Speaking CS Agent in Greece (Relocation)

Employers from Greece; United States; Remote; USD 19,000 - 24,000; Full time

Benefits offered by this job

Competitive Monthly Salary

2 Extra Salaries Per Year (13th and 14

Monthly Performance Bonus for top achi

Fully Paid Training programs to ensure

Comprehensive Health Insurance

Fully Paid Relocation Package (flight,

An excellent opportunity to be part of

Job summary

Mercier Consultancy Group in Greece is seeking a Spanish Speaking Customer Service Agent to deliver omnichannel support to clients in the Customer Support Services sector. This role offers a relocation package and the chance to join a premier international recruitment and BPO firm.

Ideal candidates will handle inquiries via phone, email, and live chat, maintain records, and work with international teams to meet quality standards. A Mediterranean lifestyle and career growth await.

Responsibilities

• Deliver exceptional omnichannel support to clients within the fast-paced Customer Support Services industry.
• Resolve customer inquiries via phone, email, and live chat with a focus on high-quality service.
• Maintain accurate customer records and update database information in accordance with company protocols.
• Troubleshoot technical or account-related issues, ensuring a seamless experience for all Spanish-speaking users.
• Collaborate with international teams to meet performance metrics and quality assurance standards.
• Participate in ongoing training to stay updated on the latest service methodologies in the Customer Support Services sector.
• Represent our premium brand with professionalism, empathy, and efficiency in every interaction.

Skills

Spanish language

Job description

Mercier Consultancy Group in Greece is seeking a Spanish Speaking Customer Service Agent to deliver omnichannel support to clients in the Customer Support Services sector. This role offers a relocation package and the chance to join a premier international recruitment and BPO firm.

Ideal candidates will handle inquiries via phone, email, and live chat, maintain records, and work with international teams to meet quality standards. A Mediterranean lifestyle and career growth await.