Spanish-Speaking CSR — Greece Relocation & Growth

Mercier Consultancy; United States; Remote; USD 23,000 - 39,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Fully Paid Training

Comprehensive Health Insurance

Monthly Performance Bonus

Two Additional Salaries Yearly

Career Growth Opportunities

Job summary

Mercier Consultancy is recruiting a Spanish-speaking Customer Service Representative for an international tobacco company. The role offers a relocation package to Greece and a chance to grow in an international setting.

You will handle inquiries via phone, email and live chat, provide product and service information, and ensure an exceptional customer experience. Relocation, training, and benefits accompany this position.

Qualifications

• Fluent Spanish required (C2) and good English (B2+).
• Strong communication and interpersonal abilities are essential.
• Experience in customer service is advantageous but not required.

Responsibilities

• Provide Spanish customer support via phone, email, and live chat.
• Handle inquiries about products, orders, deliveries, and after‑sales service.
• Resolve issues quickly and professionally; document interactions in internal systems.
• Collaborate with other departments to ensure timely problem resolution.
• Meet quality and customer satisfaction targets and follow procedures.

Skills

Spanish (C2 level)

English (B2+)

Communication skills

Interpersonal skills

Problem solving

Computer skills

Customer service experience

Job description

Mercier Consultancy is recruiting a Spanish-speaking Customer Service Representative for an international tobacco company. The role offers a relocation package to Greece and a chance to grow in an international setting.

You will handle inquiries via phone, email and live chat, provide product and service information, and ensure an exceptional customer experience. Relocation, training, and benefits accompany this position.