Spanish Speaking CS Agent — Greece Relocation & Perks

Mercier Consultancy Group; United States; Remote; USD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

13th/14th salary

Performance bonus

Fully paid training

Health insurance

Fully paid relocation package

Spanish-speaking job market exposure

Job summary

Mercier Consultancy Group is seeking a Spanish Speaking Customer Service Agent to join our team in Greece. The role offers a Mediterranean lifestyle with a comprehensive relocation package and career opportunities in the Customer Support Services field.

You will deliver omnichannel support, resolve inquiries, and maintain accurate records while collaborating with international teams to achieve quality and performance goals.

Responsibilities

• Deliver exceptional omnichannel support to clients via phone, email and live chat.
• Resolve customer inquiries with a focus on high-quality service.
• Maintain accurate customer records and update database information.
• Troubleshoot technical or account-related issues for Spanish-speaking users.
• Collaborate with international teams to meet performance metrics and QA standards.
• Participate in ongoing training to stay updated on service methodologies.
• Represent the brand with professionalism, empathy, and efficiency in every interaction.

Job description

Mercier Consultancy Group is seeking a Spanish Speaking Customer Service Agent to join our team in Greece. The role offers a Mediterranean lifestyle with a comprehensive relocation package and career opportunities in the Customer Support Services field.

You will deliver omnichannel support, resolve inquiries, and maintain accurate records while collaborating with international teams to achieve quality and performance goals.