Portuguese Customer Agent in Greece — Fully Paid Relocation

Mercier Consultancy; United States; Remote; USD 15,000 - 24,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Private Health Insurance

2 Extra Salaries Per Year

Monthly Performance Bonus

Competitive Monthly Salary

A lot of extra perks

Job summary

Mercier Consultancy is seeking a Portuguese-speaking Customer Agent to deliver top-tier support from Greece, with a fully paid relocation package. You will handle inquiries, resolve issues, and document interactions in the CRM system.

Ideal candidates are fluent in Portuguese with at least B2 English, have strong communication skills, and are willing to relocate to Greece for a vibrant, culturally rich work environment.

Qualifications

• Native-level fluency in Portuguese (written and spoken).
• English proficiency at least B2.
• Strong communication and problem-solving skills.
• Computer literacy; willingness to learn new tools.
• Team-oriented work attitude.
• Willingness to relocate to Greece.

Responsibilities

• Handle customer inquiries for Italian speaking customers.
• Resolve complaints professionally to maintain high customer satisfaction.
• Accurately document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support and customer service processes.
• Collaborate with colleagues and other departments to achieve the best outcomes.
• Meet quality and performance targets while maintaining professionalism.

Skills

Portuguese language

Customer support

Communication skills

Teamwork

CRM software

Tools

CRM software

Microsoft Office

Job description

Mercier Consultancy is seeking a Portuguese-speaking Customer Agent to deliver top-tier support from Greece, with a fully paid relocation package. You will handle inquiries, resolve issues, and document interactions in the CRM system.

Ideal candidates are fluent in Portuguese with at least B2 English, have strong communication skills, and are willing to relocate to Greece for a vibrant, culturally rich work environment.