Spanish Language Social Media Moderator-Flexible Part-Time

Social Factor; Connecticut; Remote; USD 21,000 - 34,000; Part time

Job summary

Social Factor is seeking skilled language moderators to join on a project-based basis. The role focuses on moderating communities in English and Spanish, developing safe, engaging digital spaces for well-known brands.

This job offers flexible schedules, potential for 24/7 shifts, and remote work for US or UK-based candidates. Prior moderation experience and knowledge of brand voice are highly valued; training on platforms like Sprinklr is a plus.

Qualifications

• Native-level understanding of Spanish language.
• Ability to understand brand voice and engage with users accordingly.
• Experience with social media moderation is required; live stream moderation is a plus.
• Proficiency with major social platforms (YouTube, Facebook, X, Instagram, LinkedIn).
• Strong organizational and multitasking abilities; follow clear guidelines.

Responsibilities

• Moderate and engage with social communities in real-time across multiple platforms.
• Maintain brand voice and ensure consistent user interactions.
• Follow client guidelines and workflows; document actions as required.
• Assist with troubleshooting and information gathering during conversations.

Skills

Spanish language

Moderation experience

Brand voice adherence

Real-time engagement

Excellent communication

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking skilled language moderators to join on a project-based basis. The role focuses on moderating communities in English and Spanish, developing safe, engaging digital spaces for well-known brands.

This job offers flexible schedules, potential for 24/7 shifts, and remote work for US or UK-based candidates. Prior moderation experience and knowledge of brand voice are highly valued; training on platforms like Sprinklr is a plus.