Spanish Healthcare Interpreter

Atrium Health Wake Forest Baptist & Wake Forest University School of Medicine; North Carolina; On-site; USD 40,000 - 70,000; Full time

Job summary

Join a leading healthcare institution committed to exceptional patient care and medical research. As a Healthcare Interpreter, you will serve as the vital link between Limited English Proficient patients and the care team. This role involves interpreting oral and written communications, advocating for patients, and ensuring cultural understanding in healthcare settings. You will enjoy a dynamic work environment with comprehensive health coverage, wellness incentives, and educational support. If you are passionate about making a difference in healthcare and possess strong interpreting skills, this opportunity is perfect for you.

Benefits

Health Insurance

Wellness Incentives

Prepaid College Tuition Assistance

Paid Parental Leave

Employer-Paid Retirement Contributions

Qualifications

• 1 year related experience required; Bachelor's degree preferred.
• Knowledge of medical terminology and prior healthcare experience required.

Responsibilities

• Interprets oral communication between LEP customers and care team.
• Maintains relationships with internal customers and interprets healthcare needs.

Skills

Medical Terminology

Cultural Competency

Interpreting Skills

Communication Skills

Education

High School Diploma

Bachelor's Degree

Tools

Interpreter Language Assessment

Medical Interpretation Training

Job description

JOB DESCRIPTION

At Atrium Health Wake Forest Baptist, we take pride in offering a dynamic and fulfilling work environment. Joining our team means becoming an essential part of a leading healthcare institution that is committed to providing exceptional patient care and advancing medical research.

Job Summary

The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The Interpreter accurately and skillfully interprets oral communication and basic written information, related to the healthcare encounter, between the Limited English Proficient (LEP) customer and the care team. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes.

Position Highlights:

• Shift Schedule: Full Time Days, may include holidays
• Department: Language Access
• Location: Winston Salem, NC

What We Offer:

• Day 1 Health Coverage: Amazing health insurance with the option of copay or HSA eligible plans
• Wellness Incentives: Up to $1,350/year in wellness incentives through our LiveWELL program
• Education: Eligible for ourPrepaid College Tuition Assistance program (up to $5,250/year)!
• Parental Benefits: Six weeks paid birthing-mother maternity leave & four weeks paid parental leave
• Retirement: Up to 7% employer-paid retirement contributions

Requirements:

• High school diploma required. 1-year related experience required. Bachelor's degree preferred.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

The Successful Candidate will assume responsibility for a variety of functions, which include, but are not limited to:

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to always contain costs and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

About Us

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.

About the Team

Mission, Vision and Culture Commitments

Mission

To improve health, elevate hope and advance healing - for all.

Vision

To be the first and best choice for care.

Culture Commitments

We create a space where all Belong

We Work as One to make great things happen

We earn Trust in all we do

We Innovate to better the now and create the future

We drive for Excellence - always