Spanish Bilingual Teller - Full-Time Member Services

UW Credit Union; Fitchburg (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Bilingual premium

Parental leave

Volunteer time

Job summary

UW Credit Union is hiring a Spanish-language bilingual Full-Time Teller at our Fish Hatchery branch. The role focuses on accurate teller transactions while promoting UW CU products to members.

Join a member-focused team and help build relationships by understanding needs, making referrals, and delivering exceptional service in a bilingual environment. This on-site position emphasizes cash handling and teamwork.

Qualifications

• High School Diploma or equivalent
• 1 year of customer service experience
• Confidence with cash handling and transactions
• Demonstrates ability to work with customers of all ages and backgrounds
• Excellent interpersonal and professional skills
• Team player that can confidently jump in where and when you are needed
• Ability to work in an autonomous environment

Responsibilities

• Welcome and assist members at our Fish Hatchery branch, representing UW Credit Union.
• Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Follow UW Credit Union's Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members' expectations.
• Work with your branch team to address member and branch needs.

Skills

Spanish language

Customer service

Education

High School diploma

Job description

UW Credit Union is hiring a Spanish-language bilingual Full-Time Teller at our Fish Hatchery branch. The role focuses on accurate teller transactions while promoting UW CU products to members.

Join a member-focused team and help build relationships by understanding needs, making referrals, and delivering exceptional service in a bilingual environment. This on-site position emphasizes cash handling and teamwork.