Space Coast Hospitality Operations Supervisor

Delaware North; Titusville (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Paid parental bonding leave

Tuition or certification reimbursement

Weekly pay

Employee discounts on on-site dining

Marriott discounts

Training and growth opportunities

Job summary

Delaware North operates Courtyard by Marriott Titusville - Kennedy Space Center in Florida and seeks an Operations Supervisor to oversee housekeeping quality and staff coordination. You will lead daily tasks, inspect rooms, and ensure guest areas meet standards while supporting a fast-paced hospitality environment.

This role offers opportunities to train teams, manage schedules, and contribute to guest satisfaction across public spaces and rooms.

Qualifications

• Housekeeping supervisory experience required or preferred.
• Front desk experience preferred.
• Experience with HotSOS and property management systems.
• Previous commercial cleaning and guest service experience preferred.
• Knowledge of cleaning utensils, dryers, vacuum cleaners and related fixtures.
• Ability to follow instructions and work under pressure.

Responsibilities

• Coordinate daily housekeeping activities to ensure rooms and public areas are cleaned and perform cleaning duties when necessary.
• Inspect guest rooms and public outlets daily and follow up on maintenance requests.
• Prepare weekly inventory, check in supplies, and report discrepancies; complete daily housekeeping report.
• Train and supervise Front Desk and housekeeping staff; evaluate performance and apply rewards or corrective actions.
• Provide guidance on handling difficult problems and resolving escalated guest complaints; implement policies and standards.
• Perform cleaning duties on slower days or when staff shortages occur.
• Prepare and issue work schedules and assignments for office or administrative team members.

Skills

Supervisory experience

Housekeeping operations

Front desk experience

HotSOS familiarity

Guest service

Tools

HotSOS

PMS (Property Management System)

Job description

Delaware North operates Courtyard by Marriott Titusville - Kennedy Space Center in Florida and seeks an Operations Supervisor to oversee housekeeping quality and staff coordination. You will lead daily tasks, inspect rooms, and ensure guest areas meet standards while supporting a fast-paced hospitality environment.

This role offers opportunities to train teams, manage schedules, and contribute to guest satisfaction across public spaces and rooms.