Space Center Retail Service Associate - Part Time

Delaware North at Kennedy Space Center Visitor Complex; Orlando (FL); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition or professional certification

Weekly pay

12 complimentary tickets and 4 parking

Attraction share program with 5 visits

Rewards and recognition program

Training and development with internal

Job summary

Delaware North Parks and Resorts at Kennedy Space Center in Merritt Island, FL is hiring part-time Retail Service Agents to welcome guests and provide a top-notch shopping experience on the sales floor and in the stockroom.

You will promote upsell items, assist guests with merchandise, and maintain organized stock and display areas. The role includes handling deliveries, supporting autograph events, and ensuring readiness for operations, with weekend shifts and on-call requirements.

Qualifications

• Must be at least 18 years old.
• Must be able to read, understand, and follow written and verbal instructions in English.
• Previous retail experience preferred.
• Must have a valid driver's license and reliable transportation.

Responsibilities

• Welcome guests with a warm smile and friendly conversation while creating a positive shopping experience.
• Promote upsell items and recommend additional merchandise while assisting guests on the sales floor.
• Stock, price, organize, and recover merchandise on the sales floor and in the stockroom to maintain show readiness.
• Process daily merchandise deliveries including unboxing, pricing, hanging, and proper storage.
• Maintain merchandise organization by tracking locations, returning misplaced items, and storing hangers throughout the day and at closing.
• Prepare autograph tables daily and support guest flow during astronaut signing events.
• Log and dispose of damaged merchandise and complete stockroom cleaning and organization tasks before closing.
• After 6 months start date you are eligible to transfer to food and beverage and operations departments.
• Drive a company vehicle as needed.
• All other duties as assigned.

Skills

Customer service

English proficiency

Tools

NetSuite ERP

Job description

Delaware North Parks and Resorts at Kennedy Space Center in Merritt Island, FL is hiring part-time Retail Service Agents to welcome guests and provide a top-notch shopping experience on the sales floor and in the stockroom.

You will promote upsell items, assist guests with merchandise, and maintain organized stock and display areas. The role includes handling deliveries, supporting autograph events, and ensuring readiness for operations, with weekend shifts and on-call requirements.