Space Center Retail Associate – Guest Service & Stock

Delaware North; Merritt Island (FL); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

401 (k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition or professional certification

Weekly pay

12 complimentary tickets and 4 parking

Attraction share program with visits

Rewards and recognition program

Training and development with internal

Opportunity to work at other locations

Job summary

Delaware North is seeking a part-time Retail Service Agent at the Kennedy Space Center in Merritt Island, Florida. You will welcome guests, stock merchandise, and support peak guest flow during events, with opportunities for internal mobility across locations nationwide.

Benefits include health, dental, and vision insurance; 401(k) with company match; paid vacation and holidays; and weekly pay. Must be 18+, able to work weekends, and able to obtain NASA site access.

Qualifications

• Must be at least 18 years old.
• Must be able to read, understand, and follow written and verbal instructions in English.
• Must be available to work weekends and holidays and to work on-call by being scheduled within 24hrs.
• This position requires authorization to work at Kennedy Space Center and completion of all site access requirements.
• Must have a valid driver’s license and reliable transportation to drive yourself to and from work.
• Ability to complete NetSuite ERP training.
• Previous retail experience preferred.

Responsibilities

• Welcome guests with a warm smile and friendly conversation while creating a positive shopping experience.
• Promote upsell items and recommend additional merchandise while assisting guests on the sales floor.
• Stock, price, organize, and recover merchandise on the sales floor and in the stockroom to maintain show readiness.
• Process daily merchandise deliveries including unboxing, pricing, hanging, and proper storage.
• Maintain merchandise organization by tracking locations, returning misplaced items, and storing hangers throughout the day and at closing.
• Prepare autograph tables daily and support guest flow during astronaut signing events.
• Log and dispose of damaged merchandise and complete stockroom cleaning and organization tasks before closing.
• After 6 months of start date you are eligible to transfer to food and beverage and operations departments.

Skills

Retail experience

Customer service

English proficiency

Job description

Delaware North is seeking a part-time Retail Service Agent at the Kennedy Space Center in Merritt Island, Florida. You will welcome guests, stock merchandise, and support peak guest flow during events, with opportunities for internal mobility across locations nationwide.

Benefits include health, dental, and vision insurance; 401(k) with company match; paid vacation and holidays; and weekly pay. Must be 18+, able to work weekends, and able to obtain NASA site access.