Spa & Wellness Leader — Team Growth & Service Excellence

Life Time, Inc.; Florida; On-site; USD 65,000 - 85,000; Full time

Job summary

Life Time, Inc. is seeking a Spa Manager to lead the Spa and Salon services and retail team, driving revenue and ensuring exceptional customer service.

The role oversees operations, financials, and staff direction in the Life Spa Department, aligning with Life Time's mission. Responsibilities include coaching staff, managing profitability, and building member relationships through education and service excellence.

Qualifications

• High School Diploma or GED required.
• 1–2 years of experience in Salon, Spa, Hospitality or Retail Leadership.
• Spa Manager Certification required.
• Licenses as required by state/local law.

Responsibilities

• Provide weekly/monthly coaching to develop staff and retain talent.
• Monitor spa department profitability and adjust within budget guidelines.
• Educate members on spa services and products using strong customer relationships.
• Cover coordinator desk 18–20 hours to coach and drive business growth.

Skills

Leadership

Coaching

Customer service

Budget monitoring

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Life Time, Inc. is seeking a Spa Manager to lead the Spa and Salon services and retail team, driving revenue and ensuring exceptional customer service.

The role oversees operations, financials, and staff direction in the Life Spa Department, aligning with Life Time's mission. Responsibilities include coaching staff, managing profitability, and building member relationships through education and service excellence.