Salon & Spa Leader

lifetime; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Life Time Spa seeks a Spa Manager to lead the Life Spa Department, overseeing services, retail, and staff to meet customer expectations and drive revenue.

You will supervise budget, coach team members, ensure exceptional service, and maintain licensing compliance. Strong leadership and communication are essential for success in this role.

Qualifications

• High School Diploma or GED.
• 1–2 years of experience in Salon, Spa, Hospitality or Retail Leadership.
• Spa Manager Certification
• Licenses as required by law

Responsibilities

• Provides weekly or monthly coaching sessions to develop and educate team members.
• Monitors the LifeSpa profit and loss statement and adjusts per budget.
• Develops strong relationships with members and educates them on spa services and products.
• Works the coordinator desk 18–20 hours for coaching and business-building best practices.

Skills

Leadership

Coaching

Customer service

Relationship building

Sales

Education

High School Diploma or GED

Spa Manager Certification

Tools

Word

Excel

Outlook

PowerPoint

Job description

Position Summary

The Spa Manager leads the Spa and Salon services and retail staff in the promoting and providing of sales, services, and products that exceed customer expectations. They drive revenue and oversee the department's operations, financial levels, and ensures excellent customer service. They are responsible for the overall direction, coordination, and supervision of the Life Spa Department team members. They also provide leadership for the department in the fulfillment of Life Time's mission statement.

Job Duties and Responsibilities

• Provides weekly or monthly coaching sessions to develop, support and educate team members while building a strong professional relationship to ensure high team member retention
• Monitors the LifeSpa profit and loss statement and makes necessary adjustments based on budgetary guidelines
• Utilizes customer service and communication skills to develop strong relationships with members and connect and educate them on our industry leading salon and spa services and products
• Works the coordinator desk for 18-20 hours to provide in-the-moment coaching and business building best practices with the team

Position Requirements

• High School Diploma or GED
• 1 to 2 years of experience in Salon, Spa, Hospitality or Retail Leadership
• Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint
• Spa Manager Certification
• Appropriate State/County/City Licenses , as required by law

Preferred Requirements

• Experience in administrative or operational and computer skills

Life Time is a place for everyone

As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.