Spa Treatment Coordinator

Miraval Resorts & Spas; Tucson (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Complimentary room nights

Medical, Prescription, Dental and Vis​

401K with company match

Paid Time Off

Tuition & Wellbeing Reimbursement

Free colleague meals

Access to resort facilities

Job summary

Miraval Arizona Resort and Spa is seeking a Spa Treatment Coordinator to support guest and colleague journeys by coordinating treatment schedules and assisting with inquiries, delivering calm and intentional wellness experiences. The role emphasizes organization, compassion, and teamwork within our mindfulness-focused environment.

You will partner with spa professionals to ensure smooth operations, maintain spaces, and uphold high standards of guest care.

Qualifications

• Excellent communication with guests and colleagues.
• Strong teamwork and collaboration to maximize scheduling.
• Attention to detail and cleanliness in space setup.
• Organized and able to multitask in a fast-paced spa environment.
• Self-motivated with ability to work independently when needed.
• Flexible and adaptable to varied shifts and duties.
• Customer service driven to ensure guest experience standards.

Responsibilities

• Coordinate treatment schedules with the spa team to ensure smooth guest flow.
• Set up treatment rooms and prepare product baskets for providers.
• Respond to guest inquiries professionally and promptly by email or phone.
• Balance treatments at designated times and assign treatment rooms.
• Maintain inventory of products and supplies and communicate needs to leadership.
• Support therapist assistants and locker attendants as needed.
• Demonstrate strong attention to detail and a calm, grounded presence.

Skills

Excellent communication

Teamwork

Attention to detail

Organized

Self-motivated

Flexible

Customer service

Tools

N/A

Job description

Organization- Miraval Arizona Resort and Spa

Summary

Your Journey Begins Now! At Miraval Arizona it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. We embrace individuality, forge authentic connections, and offer creative opportunities. We live what we teach and provide tangible examples of how the power of mindfulness can profoundly transform people’s lives.

Our culture is rooted in the notion of balance. A balanced center grounds us. Its harmony inspires us. Balance is a process that is organic, evolving, and perpetually moving toward equilibrium.

Your passion, your life, your work – in balance.

The Spa Treatment Coordinator plays a key role in supporting the guest and colleague journey by ensuring each experience is thoughtfully planned and seamlessly delivered. In this role, you will work closely with our spa team to coordinate treatment schedules, assist with guest inquiries, and help maintain the calm and intentional flow of our wellness spaces. You’ll be a grounding presence for both guests and colleagues, helping to create an environment rooted in care, clarity, and connection. This position is ideal for someone who is organized, compassionate, and enjoys being part of a team that supports healing and transformation.

Duties and Responsibilities

• Excellent communication skills that translate to heart led service for our internal and external guests.
• Working with the large team of service providers and leadership to maximize our scheduling needs, setting the schedule of appointments for success.
• Setting up treatment rooms and ensuring product baskets are complete and available for providers.
• Professionally responding to emails in a timely manner.
• Balancing treatments at designated times and assigning treatment rooms.
• Maintaining continual inventory of product and supplies, and communicating any needs to leadership.
• Proactively refills and portions product to be utilized throughout the week.
• Must possess a strong attention to detail, be highly analytical and results driven.
• Must be self-motivated to perform quality work independently with efficiency.
• Flexible and adaptable to assume a variety of responsibilities in a shift.
• Duties and responsibilities may include supporting the therapist assistants and locker attendants.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• Excellent communication skills
• A professional demeanor and appearance
• Ability to stand and walk for long periods of time
• Ability to lift, pull, push and drag moderate weight
• Excellent teamwork and works well unsupervised
• Attention to detail for cleanliness and sanitation
• Flexible and adaptable to assume a variety of responsibilities during a shift
• Customer service driven to ensure we are meeting guest experience standards
• Flexible schedule availability, with the ability to work a mix of evenings, morning and weekday, weekend, and holiday shifts.

Physical Demands

• A professional demeanor and appearance.
• Ability to lift, pull, push, drag moderate weight.
• Ability to lift, pull, push, drag heavy weight in partnership with peers.

Benefits

We offer excellent benefits:

• Complimentary room nights*
• Unlimited discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance on 30 th day of employment*
• 401K with company match*
• Generous Paid Time Off policy*
• Paid sick time
• Paid Family Bonding Time and Adoption Assistance*
• Tuition & Wellbeing Reimbursement*
• Free colleague meals during shift
• Employee Stock Purchase Plan*
• Access to resort facilities including spa services, programs, hiking trails and gym
• Exact benefit package is contingent on status

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.