Spa Treatment Coordinator

Miraval Resort & Spa; Arizona; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Complimentary room nights

Discounted room rates for staff and F&

Medical, Prescription, Dental and Vis

401K with company match

Generous Paid Time Off

Paid Family Bonding Time

Employee Stock Purchase Plan

Access to resort facilities

Job summary

Miraval Arizona Resort and Spa in Tucson, AZ, is seeking a Spa Treatment Coordinator who will ensure each guest experience is thoughtfully planned and seamlessly delivered. You will work closely with our spa team to coordinate treatment schedules, assist guests with inquiries, and maintain the calm flow of our wellness spaces.

This role suits someone organized, compassionate, and enthusiastic about teamwork that supports healing and transformation.

Qualifications

• Must be organized, compassionate and team oriented.
• Excellent communication skills and guest service focus.

Responsibilities

• Coordinate treatment schedules with spa team.
• Assist with guest inquiries and maintain calm, welcoming spa spaces.
• Set up treatment rooms and manage product baskets for providers.
• Respond to emails in a timely manner and manage scheduling communications.
• Balance treatments at designated times and assign treatment rooms.
• Maintain inventory of products and supplies; communicate needs to leadership.
• Refill and portion products for weekly use with attention to detail.
• Support therapist assistants and locker attendants as needed.

Job description

Close Inclusive Collection Job Postings Notification

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

At Miraval Arizona it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. We embrace individuality, forge authentic connections, and offer creative opportunities. We live what we teach and provide tangible examples of how the power of mindfulness can profoundly transform people’s lives.

Our culture is rooted in the notion of balance. A balanced center grounds us. Its harmony inspires us. Balance is a process that is organic, evolving, and perpetually moving toward equilibrium.

Your passion, your life, your work – in balance.

SUMMARY

The Spa Treatment Coordinator plays a key role in supporting the guest and colleague journey by ensuring each experience is thoughtfully planned and seamlessly delivered.

In this role, you will work closely with our spa team to coordinate treatment schedules, assist with guest inquiries, and help maintain the calm and intentional flow of our wellness spaces. You’ll be a grounding presence for both guests and colleagues, helping to create an environment rooted in care, clarity, and connection. This position is ideal for someone who is organized, compassionate, and enjoys being part of a team that supports healing and transformation.

Duties and Responsibilities:

• Excellent communication skills that translate to heart led service for our internal and external guests.
• Working with the large team of service providers and leadership to maximize our scheduling needs, setting the schedule of appointments for success.
• Setting up treatment rooms and ensuring product baskets are complete and available for providers.
• Professionally responding to emails in a timely manner.
• Balancing treatments at designated times and assigning treatment rooms.
• Maintaining continual inventory of product and supplies, and communicating any needs to leadership.
• Proactively refills and portions product to be utilized throughout the week.
• Must possess a strong attention to detail, be highly analytical and results driven.
• Must be self-motivated to perform quality work independently with efficiency.
• Flexible and adaptable to assume a variety of responsibilities in a shift.
• Dutiesandresponsibilities may include supporting the therapist assistants and locker attendants.

Ability to stand and walk for long periods of time

Ability to lift, pull, push and drag moderate weight

Excellent teamwork and works well unsupervised

Attention to detail for cleanliness and sanitation

Flexible and adaptable to assume a variety of responsibilities during a shift

Customer service driven to ensure we are meeting guest experience standards

Flexible schedule availability, with the ability to work a mix of evenings, morning and weekday, weekend, and holiday shifts.

Physical Demands:

A professional demeanor and appearance.

Ability to lift, pull, push, drag moderate weight.

Ability to lift, pull, push, drag heavy weight in partnership with peers.

We offer excellent benefits:

• Complimentary room nights*
• Unlimited discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance on 30 th day of employment*
• 401K with company match*
• Generous Paid Time Off policy*
• Paid Family Bonding Time and Adoption Assistance*
• Employee Stock Purchase Plan*
• Access to resort facilities including spa services, programs, hiking trails and gym

* Exact benefit package is contingent on status

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Miraval Arizona Resort and Spa | Tucson , AZ , US

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