Spa Ambassador | Part-Time

Hyatt Regency Dfw; Bastrop, Austin (TX, TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free Hyatt room nights

Discounted room nights

Free parking

Paid time off

401(k) with match

Job summary

Hyatt Regency Lost Pines Resort and Spa in Bastrop, TX, is seeking a Spa Ambassador to host a calm, rejuvenating guest experience. You will manage front desk tasks, registrations, and spa reservations while ensuring a serene environment across the facilities.

The role emphasizes exceptional guest service, organization, and a passion for wellness. Join a team that values care, growth, and premium hospitality experiences.

Qualifications

• Spa reception experience in a resort or hotel spa is preferred
• Excellent communication and customer service skills
• Ability to create a welcoming and relaxing atmosphere
• Strong organizational skills and attention to detail
• Ability to handle multiple tasks in a fast-paced environment
• A passion for wellness and promoting a healthy lifestyle
• Must have a valid Driver’s License and a clean driving record

Responsibilities

• Maintain pristine spaces: guest lockers, relaxation areas, and treatment rooms
• Distribute fresh linens and ensure toiletries are stocked
• Foster a calm, pampered guest experience
• Welcome guests, manage registration and forms
• Process payments including room charges, cards and cash
• Manage spa reservations and bookings

Skills

Spa reception

Customer service

Communication

Welcoming environment

Tools

Reservation system

POS / payments

Job description

Close Inclusive Collection Job Postings Notification

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

Join Our Team as a Spa Ambassador at Hyatt Regency Lost Pines Resort and Spa!

At Hyatt, we believe our guests choose us because of our caring and attentive associates who are dedicated to providing efficient service and meaningful experiences. If you have a passion for wellness and creating serene environments, we want you to be part of our team!

About the Role:
As a Spa Ambassador, you will host and foster an atmosphere of calm and relaxation, ensuring our guests have a rejuvenating and memorable experience. Your responsibilities will include:

Key Responsibilities:

• Maintain Pristine Spaces:Keep guest lockers, relaxation areas, and treatment rooms impeccably clean and sanitized.
• Linen and Toiletry Management:Distribute fresh linens and ensure locker room vanities is stocked with essential toiletries.
• Enhance Guest Experience:Foster an atmosphere of calm and relaxation, making each guest feel pampered and at ease.
• Guest Registration: Welcome guests, handle their registration, and ensure all necessary forms are completed.
• Payment Processing: Process various forms of payment, including room charges, credit cards, and cash.
• Reservations Management: Manage spa reservations, ensuring all bookings are accurately recorded and confirmed.

Benefits | We care for people so they can be their best. Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Free Hyatt Room Nights - atHyatt Hotels around the world for full-time & part-time colleagues
• Discounted Room Nights– for you, your friends and your family!
• Free Parking– convenient and cost-free parking for all our associates
• Paid Time Off– Take the time you need to recharge and stay healthy
• Financial Perks -401(k)w/company match &discounted employee stockpurchase plan
• Employee Assistance– 24/3 emotional support, legal guidance, personal & financial resources
• Employee meals – in our cafeteria for full-time, part-time and on-call colleagues
• Tuition Reimbursement:Further your education with our support.
• Discounts at various retailers– at Headspace, Apple, AT&T, Verizon and More!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Previous spa reception experience in a spa resort or hotel spa is preferred
• Excellent communication and customer service skills
• Ability to create a welcoming and relaxing atmosphere
• Strong organizational skills and attention to detail
• Ability to handle multiple tasks in a fast-paced environment
• A passion for wellness and promoting a healthy lifestyle
• Must have a valid Driver’s License and a clean driving record

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