Spa Therapy Team Lead & Operations Supervisor

AIRE Ancient Baths; New York (NY); Sur place; USD 72 000 - 88 000; Plein temps

Avantages offerts par ce poste

Health insurance

PTO 10 days

Sick days 7

401K savings plan

Commuter Benefits Program

Bath Experience complimentary

Résumé du poste

AIRE Ancient Baths seeks an Assistant Therapist Manager to coordinate the Therapists team and support the Therapist Manager in daily operations, ensuring smooth operations and exceptional guest experiences aligned with company standards.

You will oversee schedules, training, and payroll-related checks while leading up to 25 Therapists. Evening/weekend availability is required, with a focus on high-quality service and operational excellence.

Qualifications

• New York State Massage Therapy License required.
• Minimum 2 years of experience as Licensed Massage Therapist.
• Minimum 2 years of direct team leadership experience in spa, aesthetics, or wellness operations.
• Excellent organization and operational focus, with scheduling and coordination skills.
• Evening and weekend availability required.

Responsabilités

• Coordinate daily Therapist schedules, assignments, attendance updates, and real-time operational changes.
• Oversee flow between Therapist team and Bath Area for punctual treatments and guest experience.
• Lead daily team briefings and ensure clear handovers between shifts.
• Conduct daily checks of treatment rooms, supplies, and grooming standards to meet AIRE expectations.
• Maintain communication with Front Desk, Housekeeping, Facilities, and Bath Area teams about operations and guest needs.
• Lead the department in the Therapist Manager's absence and during emergencies.

Formation

New York State Massage Therapy License

2+ years as Licensed Massage Therapist

Description du poste

AIRE Ancient Baths seeks an Assistant Therapist Manager to coordinate the Therapists team and support the Therapist Manager in daily operations, ensuring smooth operations and exceptional guest experiences aligned with company standards.

You will oversee schedules, training, and payroll-related checks while leading up to 25 Therapists. Evening/weekend availability is required, with a focus on high-quality service and operational excellence.