Spa Sales Specialist: Flexible Schedule & Growth

Massage Heights - San Diego-4S Ranch; San Diego (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Growth opportunities

Paid training

Digital workspace

Stunning Retreats

Massage Heights Family Fund

Competitive pay with commission and**?

Job summary

Massage Heights - San Diego-4S Ranch is hiring for a guest-focused sales role in a caring, wellness-oriented environment. You will drive memberships and gift card sales while delivering outstanding service to every guest.

Position offers flexible scheduling and opportunities for growth, with paid training and a supportive team. Join us to help guests achieve balance through massage and skincare therapies.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and consistently delivering outstanding service.
• Thrives in collaborative team settings.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Sales experience

Communication

Phone etiquette

Critical thinking

Team player

Tools

Basic computer software

Job description

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

Be Part of an Elevated Experience at Your Retreat

Personal & Career Development

Guided learning pathway through Massage Heights University

Flexible Schedules

Supports work-life balance

Professional & Safe Environment

Committed to making safety for Therapist and Guest a priority. *Member of the National Association of Spa Franchisees*

Employee Discounts

Products and services

Massage Heights Family Fund

A program that supports team members during times of hardship

Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.

“I've been here a little while, & from what I've experienced, it's a night & day work culture difference between here and places I've worked in the past. It's a cozy little retreat with a family atmosphere. The management staff is so caring and respectful!! The owners are actually INVOLVED in the business!! They don't consider themselves above the staff, they come to work & help out, from the front desk to cleaning the toilets. And I personally appreciate the fact that you can contact them, and they get back to you almost immediately!! They are constantly looking for ways to pay the therapists more and more!!”

Heights Wellness Retreat 3.85K subscribers