Spa Sales Specialist

Heights Wellness Retreat; Los Angeles (CA); On-site; USD 38,000 - 52,000; Part time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k)

Dental insurance

Vision insurance

Job summary

Massage Heights is a national franchise offering massage and skincare services. The team focuses on elevating guests' wellness through personalized experiences in serene retreats. The role emphasizes membership and gift card sales, exceptional guest service, and educating guests on wellness benefits.

Part-time positions with flexible scheduling, opportunities for advancement, and a collaborative work culture are provided, along with paid time off and training resources.

Qualifications

• 1–2 years in membership/packages sales.
• Strong guest service and communication abilities.
• Ability to work in a collaborative team and deliver excellent customer care.
• Comfort with basic computer software and fast learning of new systems.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest needs.
• Promote benefits of massage therapy and skincare services.
• Educate guests confidently about services and products.

Skills

Guest service

Communication

Customer care

Team collaboration

Tech literacy

Tools

Basic computer software

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• 401(k)
• Dental insurance
• Vision insurance

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts
• Birthdays Celebrated
• Competitive pay with commission and bonus opportunities
• Snacks/Food Provided regularly

Schedule/Expected work hours

• 5–8-hour shifts, 3-5 days/wk
• Part-time positions available
• Required 1 weekend shift (minimum)
• Days and evening shifts

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Must have 1-2 Years of Membership/Packages Sales
• Exceptional guest service and communication abilities
• Thrives in collaborative team settings and excellent customer care
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills
• Passionate about interacting with people and consistently delivering outstanding service

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent