Spa Sales & Operations Leader

Hand & Stone Massage and Facial Spa; Phoenix (AZ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Performance bonus

Free food

Free snacks

Advancement opportunities

Training & development

Employee discounts

Flexible schedule

Company events

Free uniforms

Job summary

Hand and Stone Massage and Facial Spa in Avondale is seeking a full-time spa manager who is goal oriented, growth minded, with a proven background in sales management, spa operations, and customer service.

The role focuses on coaching the team to boost membership conversions, increasing revenue through scheduling and marketing, recruiting strong spa professionals, and delivering an outstanding client experience. Flexible schedule includes nights and weekends, with opportunities for advancement.

Qualifications

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry.
• Flexible schedule – this role requires nights and weekends.
• Passion for promoting the benefits of massage and skin care services.
• Ability to manage different roles and personalities.
• Strong and clear communication skills, and teamwork.

Responsibilities

• Coach and motivate spa team to educate clients and drive membership conversions (Life Style Program).
• Drive revenue through scheduling, marketing and service upgrades.
• Recruit and build a passionate spa professional team.
• Deliver a consistently excellent client experience and a strong member base.

Skills

Sales management

Spa operations

Customer service

Team leadership

Job description

Hand and Stone Massage and Facial Spa in Avondale is seeking a full-time spa manager who is goal oriented, growth minded, with a proven background in sales management, spa operations, and customer service.

The role focuses on coaching the team to boost membership conversions, increasing revenue through scheduling and marketing, recruiting strong spa professionals, and delivering an outstanding client experience. Flexible schedule includes nights and weekends, with opportunities for advancement.