Spa Sales Manager

Hand & Stone - 3307 Sheridan Dr - Hollywood, FL; Hollywood (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading spa in Hollywood is seeking a dynamic Spa Sales Manager to achieve sales goals and inspire the team. The ideal candidate will have a passion for sales, with experience in the spa or hospitality sector, and possess strong leadership and customer service skills. Responsibilities include managing day-to-day operations, training staff, and maintaining high performance standards.

Benefits

401(k)

401(k) matching

Performance bonuses

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Free massage and facial services

Qualifications

• Minimum of 2 years in sales/customer service, preferably in a spa or hospitality environment.
• Computer proficiency required.
• Ability to work flexible schedules including weekends and holidays.

Responsibilities

• Lead a team of service professionals, achieving individual and team sales goals.
• Handle administrative tasks including payroll, scheduling, and inventory management.
• Promote health and wellness services.

Skills

Sales

Customer Service

Critical Thinking

Communication

Education

LMBT License

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Hand & Stone Massage and Facial Spa is looking for a dynamic, personable, and energetic Spa Sales Manager who knows how to achieve sales goals, infuse a team with a can-do spirit, and spot the next sales/service all-stars.

The ideal candidate is a self-starter that will mentor and inspire our staff by maintaining high performance standards, leading by example, providing superb customer service, and setting and reaching sales goals for individuals and the team.

The primary Responsibilities and Duties of this role include, but are not limited to:

Lead a staff of service professionals, with demonstrated ability to balance coaching/mentoring with discipline

Implement and achieve individual and team sales goals in spa memberships, service enhancements and upgrades, and retail sales

Support the Spa Director and Owners in executing the day-to-day operations of the spa, along with specific assigned responsibilities

Promote the health and wellness benefits of both massage therapy and skin care services

Handle administrative tasks including but not limited to payroll, scheduling, ordering/inventory, and reporting

Ongoing recruitment of a best-in-class team

Utilize reporting and data analytics to determine bright spots and areas of improvement

Uphold spa cleanliness standards, including maintenance issues, throughout the spa

Community Outreach

The primary Qualifications for this role include, but are not limited to:

A passion for people and sales, with a high level of enthusiasm

Minimum of 2 years of sales/customer service experience, preferably in a hospitality or spa environment, LMBT License & experience preferred

Computer proficiency

Responsibility and dependability are a must

Critical thinking skills, including customer conflict resolution

Ability to work flexible schedule including days/evenings/weekends/holidays

Knowledge and understanding of all spa services and product lines

Enthusiasm in ongoing training and education, personally and for staff

Excellent verbal and written communication skills to be utilized internally and externally

Benefits:

Incentive-based salary plus bonuses

Free massage and facial services

Flexible schedules

Professional and safe work environment

401k Plan with matching

Employee discounts

Employee referral bonus

Contests

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.