SPA Manager

Massage Envy; Boca Raton (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Employee Assistance Program

Employee referral bonus

Tele-Health

Massage Envy Membership

30% off products

Job summary

Massage Envy in Boca Raton is seeking a capable leader to drive memberships and lead a team of caring professionals toward an exceptional guest experience. The role involves managing operations, promoting retail, coaching staff, and ensuring compliance in a fast-paced spa environment.

Ideal candidates have management or sales background in personal services, with a talent for motivating teams and maintaining a positive culture focused on client well-being.

Qualifications

• Have management and/or sales experience in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can motivate, coach and support a team.
• Can have tough conversations in a professional and constructive manner.
• Create a strong workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team and overseeing deposits and inventory.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations and providing ongoing training.
• Develop positive relationships with employees, members, and guests.

Skills

Leadership

Sales

Team coaching

Customer service

Job description

Where Better Careers Begin!

Massage Envy Deerfield Beach: 200 S Federal Hwy, Deerfield, FL 33441

Massage Envy Spanish River: 4125 N Federal Hwy, Boca Raton, FL 33431

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Pompano franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

• Income potential of $50,000+ with competitive base pay plus bonuses and commissions
• Paid Time Off (PTO)
• Employee Assistance Program
• Employee referral bonus program
• Company sponsored Tele-Health for all employees and employee’s household members
• Employee Massage Envy Membership including 1-hour service of your choice per month and additional services at a discounted rate
• 30% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.