Spa Sales & Guest Service Specialist – Growth & Benefits

Hand & Stone Massage and Facial Spa; South Carolina; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa - Charleston is actively seeking Spa Sales Associates to join our busy location. You will be a critical link in ensuring an outstanding guest experience, welcoming visitors, answering calls, booking appointments, selling memberships and upgrades, and promoting health benefits of massage therapy.

The role offers growth opportunities within a busy spa environment. The position emphasizes a friendly, energetic attitude, teamwork, and professional presentation,

Qualifications

• Excellent customer service to members/guests.
• Welcoming and greeting guests on arrival.
• Able to answer phones, book appointments, sell memberships and gifts.

Responsibilities

• Answer phones, book appointments, sell memberships, gift cards and upgrades.
• Promote health/wellness benefits of massage therapy to guests.
• Maintain a professional and clean work environment and appearance.
• Follow proper filing procedures and multitask under pressure.

Skills

Customer service

Communication

Team player

Tools

Spa Soft

Microsoft Office

Job description

Hand & Stone Massage and Facial Spa - Charleston is actively seeking Spa Sales Associates to join our busy location. You will be a critical link in ensuring an outstanding guest experience, welcoming visitors, answering calls, booking appointments, selling memberships and upgrades, and promoting health benefits of massage therapy.

The role offers growth opportunities within a busy spa environment. The position emphasizes a friendly, energetic attitude, teamwork, and professional presentation,