Spa Sales & Guest Experience Pro — Growth & Perks

Hand & Stone - 5050 S Federal Blvd - Englewood, CO; Castle Rock (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Vision insurance

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome clients and host the spa experience. You will be responsible for answering phones, scheduling appointments, and supporting members with services, while maintaining a clean and inviting environment.

The role emphasizes sales, exceptional customer service, and teamwork across shifts to deliver a premium experience to every guest.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome clients and host the spa experience. You will be responsible for answering phones, scheduling appointments, and supporting members with services, while maintaining a clean and inviting environment.

The role emphasizes sales, exceptional customer service, and teamwork across shifts to deliver a premium experience to every guest.